Clients are already accustomed to their own vehicle, which can be more comfortable and reassuring compared to an unfamiliar one.
It eliminates the need to transfer personal belongings or navigate a new vehicle. Clients can use their own controls and features, like climate settings and infotainment systems.
Some clients might feel more at ease in their own vehicle, especially if it has specific features they rely on.
Using their own vehicle ensures consistency in their experience allowing for our clients to focus on whatever their task is for the day.